Description
Ria Financial Services
Job Description
Job Title External
PAYMENTS TECHNICAL SUPPORT SPECIALIST EMEA
Job Title Internal (Signature)
Network Management Support Specialist EMEA
Division/Department
Operations/ Network Management Department/ EMEA / Support
Location
Madrid Espana
Reports to
Payments Support Manager EMEA
Position Type
Full-time
General Description
Join our Payments Operations Team and make a difference providing seamless support to our growing network of partners. We're looking for a self-motivated and innovative Payments Technical Support Specialist EMEA to join the team overseeing live operations of our Ria, Xe and Dandelion services in the EMEA region. The position leads support for back-office administration, partner lifecycle management, initiative management, and Zendesk data analytics. The regional Support team manages all queries from partners and agents daily as part of a 24/7 integral team.
JOB FUNCTIONS / RESPONSIBILITIES/skills
Provide first level support to existing partners by resolving incidences in a timely fashion.
Detect anomalies & errors in the

📌 Payments Technical Support Specialist EMEA (Alcobendas)
🏢 Ria Money Transfer
📍 Alcobendas