Customer Service Representative (Málaga)

Customer Service Representative (Málaga)

01 nov
|
Oscar Mobility
|
Málaga

01 nov

Oscar Mobility

Málaga

We are looking for a Danish-speaking Customer Service Representative to join our team in Málaga.
Oscar Biludlejning is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We aim to rethink the traditional car rental experience by making it simpler, more adaptable, and more accessible for both customers and partners.
Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the main point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels.
This is a fast-paced role where strong communication skills, ownership, and adaptability are essential.
Key Responsibilities: Handle customer interactions via phone, email, and chat
Manage bookings, modifications, and extensions




Resolve customer issues and ensure proper follow-up until resolution
Support rental locations with operational questions and requests
Help optimise communication flows by guiding customers toward written channels when appropriate
Requirements: Native or fluent Danish (mandatory)
Good level of English for internal communication
Availability to work on-site in our Málaga office
Willingness to work rotating shifts
Strong communication skills and ability to multitask effectively
Proactive mindset with a strong sense of responsibility
What We Offer: Full-time or part-time position
Opportunities for growth within an international company
Dynamic and fast-paced work environment
Daily office perks including fresh fruit and coffee
Monthly team breakfast at the office
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📌 Customer Service Representative (Málaga)
🏢 Oscar Mobility
📍 Málaga

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