The Customer Success team is growing in Spain We are a fast-growing HR Tech company with a clear mission: revolutionising recruitment on a general scale. Rather than relying on CVs, we help companies predict talent performance and fulfilment by analysing personality, motivations and learning ability. Today, we are over 110 people supporting 3,500+ clients in more than 40 countries to hire and grow their teams in a more inclusive and effective way. Our culture? Ambition, impact and freedom. Want to help shape the future of work? We'd love to meet you.

What you'll do
As a Customer Success Manager dedicated to the Spanish market, your mission is to secure customer renewals by driving long-term product adoption and delivering measurable business value. You'll own the customer journey from onboarding through renewal to ensure customers achieve meaningful results with AssessFirst. You'll be responsible for customer health, adoption and renewal readiness, turning product engagement into sustainable, recurring revenue. Your impact will be direct:



helping Spanish customers transform their recruitment and talent management practices while contributing to customer retention and growth in a strategic market.
Your missions Drive onboarding & activation: Lead customer onboarding, define clear use cases and success KPIs, and ensure strong product activation within the first 30 to 60 days through a structured, product-led approach.
Own customer health & adoption: Monitor product usage, engagement and risk signals, continuously adapting customer Success Paths to strengthen adoption and prevent disengagement.
Demonstrate business value: Conduct regular Success Reviews, connect product adoption to measurable business outcomes and align AssessFirst's solutions with customers' evolving priorities.
Secure renewals: Take ownership of renewal outcomes across your portfolio, proactively identifying risks and partnering to maximise customer retention.
Support

📌 Customer Success Manager – Spanish Market (España)
🏢 AssessFirst
📍 España