NTT DATA seeks an entry-level Networking Remote Field Service Engineer (L1) to provide remote technical support, diagnose incidents, and restore services with zero SLA misses. You will operate regionally, use service assurance tools, and coordinate with clients and vendors to ensure effective remediation.
The role emphasizes collaboration across cultures, proactive monitoring, and continuous knowledge updates, including familiarity with Cisco, Juniper, Aruba, and RiverBed technologies.
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📌 Remote Client Experience Engineer (Barcelona)
🏢 Hesperia Group
📍 Barcelona
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