Nivoda is seeking a Senior Customer Support Executive to ensure a seamless journey for customers. You will handle inquiries via live chat, WhatsApp, and email, manage day-to-day client issues related to logistics and orders, and contribute to onboarding and training of new joiners.
You’ll collaborate across departments to address complex escalations and improve overall support processes. Fluency in English, Italian, and French is required; Spanish is a plus.
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📌 Senior Multilingual Support Lead (Barcelona)
🏢 Nivoda
📍 Barcelona
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