Concentrix is seeking a Team Leader to guide a Customer Service Advisors team, drive performance, and nurture talent across the project. The role emphasizes coaching, data-driven improvement, and strong communication to ensure high-quality customer experiences.
You will implement development plans, oversee schedules, and collaborate with multiple departments while delivering on targets. Remote-friendly in Spain, with comprehensive onboarding and training.
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📌 Customer Service Team Lead — Remote (Madrid)
🏢 Concentrix
📍 Madrid
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