01 nov
|
Graitec
|
Sallent
Graitec, a global BIM software leader with 800 experts and 270,000 users, seeks a Manager of IT Service Desk to lead the global support across Europe and North America.
No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta posibilidad.
The role aims to transform a reactive, ticket-driven service into a customer-focused operation that fixes issues at first contact, automates routine tasks, and provides proactive self-service.
You will xghoner own the service desk end-to-end, implement ITIL practices, and drive automation, self-service and AI-assisted support using
📌 Head of Global IT Service Desk (Sallent)
🏢 Graitec
📍 Sallent