Pillar Srl is seeking a Head of Customer Success in Barcelona to lead and scale a CS team delivering value after signature, driving onboarding, adoption, renewals and upsell.
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The role focuses on retention, expansion and building a health-driven customer experience using AI-first approaches.
The candidate will own renewal strategies, collaborate with Product and Engineering, and xghoner lead CS operations across multiple countries while reporting to the leadership team from our Barcelona hub.
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📌 Head of Customer Success: Retention & Growth Leader (Barcelona)
🏢 Pillar
📍 Barcelona
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