Pluxee Spain is seeking a Customer Care & CX Director to define and execute the customer experience strategy across Spain, drive service excellence, and lead transformation initiatives.
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You will champion customer insights, manage outsourcing partners, and report performance to the leadership team. xghoner
The role requires a strong background in CX measurement, CRM platforms, and multi-channel service delivery, with 10+ years in related roles and 5+ years in senior leadership.
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📌 CX Director: Customer Experience Leader in Spain (Madrid)
🏢 Pluxee
📍 Madrid