01 nov
|
Emerald Stay
|
Barcelona
01 nov
Emerald Stay
Barcelona
Emerald Stay is seeking a proactive Guest Relations / Concierge member to deliver exceptional experiences for guests across our Barcelona destinations.
Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.
You will liaise with guests pre- and post-stay through email, WhatsApp and calls, arranging airport transfers and at-home massages, while coordinating with local staff to ensure smooth arrivals and registrations.
You will handle complaints xghoner with empathy and professionalism, processing invoices at checkout and capturing guest feedback to improve
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📌 Boutique Hospitality Operations Lead (Barcelona)
🏢 Emerald Stay
📍 Barcelona