Overview

In this role you drive localization for Amazon's country launches, shaping end-to-end readiness and scalable processes. You collaborate across teams to align scope, budget, and timeline while embedding governance and quality at scale. You’ll explore AI- and automation-driven improvements to reduce cost and time-to-market, and onboard new business lines into a self-service localization framework. This is a high-impact role at the intersection of language, tech, and general strategy.

Responsabilidades

- Own country launch readiness end-to-end from intake to go-live with cross-functional coordination
- Prioritize localization scope and cost to maximize impact while keeping programs within budget
- Maintain cross-functional alignment to prevent outdated plans or wasted scope
- Establish governance with intake processes, readiness criteria, and financial controls
- Ensure quality at scale by coordinating UAT and readiness recommendations with business owners
- Design repeatable frameworks, runbooks, and playbooks to simplify future launches
- Manage stakeholders, forecast costs, report to senior leadership, and conduct postmortems




- Identify and pilot AI/ML solutions to automate manual processes and reduce costs
- Onboard new business lines and evolve support toward self-service

Requisitos principales

- Bachelor's degree
- Experience in program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to drive improvements
- Fluency in English (speaking, writing, reading)
- Experience delivering end-to-end projects and communicating results to senior leadership
- Strong written and verbal communication across technical and non-technical audiences
- Experience managing content projects, overseeing localization
- Familiarity with NMT or LLM technologies and their application to large-scale content operations
- Understanding of software internationalization (i18n) principles

- cross-functional collaboration
- clear communication
- stakeholder management
- NMT
- LLM
- machine translation technologies

📌 Program Manager, Translation Service Ops - Localization Scalability & Country Launch (Barcelona)
🏢 Amazon
📍 Barcelona