As the Segment Sales Leader, you drive the strategy and execution for key guest segments to hit property and segment revenue goals. You lead day-to-day sales activities, building long-term, value-based relationships with corporate and group clients. You set and support booking targets for the team while collaborating with cross-functional partners to optimize revenue and guest satisfaction. This role offers impact through shaping the property’s sales approach and delivering exceptional experiences.
Responsabilidades
- Develop and execute segment-specific sales strategies with the DOS to drive revenue
- Lead aggressive solicitation programs to grow business for the segment
- Create and implement a sales plan addressing revenue, customers, and market opportunities
- Assist in promotions development and execution (internal and external)
- Provide leadership to maximize revenue potential and set booking goals for team
- Monitor daily activities of direct reports and approve space releases for catering when needed
- Participate in sales calls to acquire or close new business
- Prepare proposals, contracts, and customer communications to support booked business
- Analyze market data using sales systems to meet financial goals for rooms and catering
- Support Revenue Management with period projections and performance reviews for guest satisfaction
- Demonstrate and enforce exceptional customer service and brand standards
- Build and manage relationships with key stakeholders and partner sales channels
- Collaborate with HR, Engineering and Loss Prevention to ensure regulatory compliance
- Engage in customer events, trade shows, and sales missions to grow relationships
- Conduct HR activities including hiring, onboarding, and training of sales staff
- Foster an environment focused on continuous improvement in guest satisfaction and service quality
Requisitos principales
- 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field; 4 years of sales/marketing experience OR 4-year degree in related field; 2 years of sales/marketing experience
- leadership
- strong communication
- relationship building
- sales systems
- forecasting and revenue management
- proposal and contract drafting
📌 Sales Director - Marriott International (Islas Baleares)
🏢 Marriott International
📍 Islas Baleares
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