Overview

In this role you will support the execution of the Experience & Adoption strategy by coordinating transformation initiatives, aligning priorities, and tracking progress. You will work closely with E&A; leadership to manage OKRs, KPIs, and strategic roadmaps, providing analytical and operational support to drive transformation outcomes. You will ensure alignment with DD⁢ priorities, monitor progress, and collaborate with cross-functional teams to deliver measurable results. This position offers the opportunity to shape adoption metrics, workshops, and executive reporting in a global, multidisciplinary setting.

Compensaciones / Beneficios

- flexible and hybrid working options
- minimum 14 weeks paid parental leave
- insurance plans
- retirement plans
- wellbeing resources
- general recognition programs

Responsabilidades

- Translate priorities into actionable initiatives and measurable outcomes to support the E&A; strategic vision
- Coordinate transformation activities and ensure alignment of priorities, dependencies, and workplans
- Manage and track OKRs, KPIs, and performance metrics to drive accountability
- Develop and maintain the E&A; strategy roadmap in line with evolving priorities
- Ensure alignment between DD⁢ objectives and E&A; deliverables and adapt plans as needed




- Monitor initiative progress, identify risks and gaps, and propose corrective actions
- Collaborate with cross-functional stakeholders to ensure successful execution
- Define and measure adoption, maturity, and behavior-change metrics; support workshops, research, reporting, and executive presentations

Requisitos principales

- Bachelor’s degree in Business Administration, Strategy, Operations Management, or related discipline
- Experience in strategy execution, transformation programs, OKR management, or metrics-driven frameworks
- Strong analytical and problem-solving skills with data interpretation for decision support
- Ability to coordinate cross-functional initiatives in a matrix organization without direct authority
- Experience collaborating with IT, service teams, designers, researchers, and business leaders
- Strong stakeholder management, communication, and presentation skills
- Continuous improvement mindset using data and insights to optimize and scale solutions
- Fluent English, written and verbal, in global/multicultural contexts

- Stakeholder management
- Communication
- Presentation
- OKR management
- Performance metrics
- Data analysis

📌 Associate Director Process Management - Novartis (Barcelona)
🏢 Novartis
📍 Barcelona