Overview

In this role you implement and support Philips Digital Pathology IT solutions for European customers, enabling high‑quality digital pathology workflows. You work remotely within a European team, handling deployments, upgrades, incident and problem management, and customer troubleshooting. You travel up to 10% to support clients, gaining exposure across scanners, software, and AI integrations. This is an opportunity to drive digital pathology adoption at scale within healthcare.

Compensaciones / Beneficios

- versátil/hybrid working
- paid time-off
- health and wellbeing benefits
- diversity & inclusion initiatives
- learning and development opportunities
- short-term incentive

Responsabilidades

- Implement Digital Pathology IT solutions for new customer projects
- Upgrade software for existing customers and manage the customer lifecycle
- Handle incident and problem management and troubleshooting
- Travel to customer sites or centers within Europe as needed




- Collaborate with a European remote team to support multiple countries
- Build hands-on expertise across end-to-end solution from scanners to software and AI integrations

Requisitos principales

- Windows OS, Microsoft SQL, Active Directory, Group Policies, VMware, and networking knowledge
- 2+ years IT experience with Vocational Education or no experience with a bachelor’s degree
- ability to troubleshoot complex problems and perform root-cause analysis
- strong team-player mindset
- fluency in Spanish and English (written and spoken); additional Italian or French is a plus
- ability to travel up to 10% for customer support in Europe
- experience in healthcare, Digital Pathology, or laboratory workflows is advantageous

- team-player mindset
- excellent troubleshooting and problem-analysis skills
- clear communication
- Microsoft Windows OS
- Microsoft SQL
- Active Directory

📌 Remote Support Engineer – Digital Computational Pathology - barcelona
🏢 Philips
📍 Barcelona