Overview

In this senior, hands-on role, you own the research agenda for Experience & Adoption within DD⁢, turning ambiguous business challenges into actionable evidence that informs product and business decisions. You collaborate with product, design, engineering, and business stakeholders to ensure research leads to meaningful action. You apply both qualitative and quantitative methods to shape decisions, while upholding ethical and inclusive research practices. You will mentor colleagues and explore AI-enabled efficiencies to strengthen research outcomes.

Compensaciones / Beneficios

- insurance plans
- retirement plans
- wellbeing resources
- global recognition programs
- adaptable and hybrid working options
- paid parental leave

Responsabilidades

- Own the research agenda aligned with business priorities and evidence gaps
- Design and execute end-to-end mixed-methods studies with appropriate sampling
- Synthesize findings into actionable recommendations with confidence and limitations
- Represent user needs in roadmap and design discussions and challenge assumptions
- Mentor colleagues, improve methods, and contribute reusable evidence to the insights repository




- Identify and apply AI to improve research workflow efficiency without compromising quality
- Ensure ethical, inclusive research with proper consent, data handling and documentation throughout the lifecycle

Requisitos principales

- 8+ years of applied research experience in product or design research
- Expertise in both qualitative and quantitative methods
- Ability to frame ambiguous problems and select proportionate approaches
- Track record of research influencing meaningful product or business decisions
- Hands-on experience with enterprise-scale research tools and repositories
- Excellent written and spoken English with ability to communicate with senior stakeholders
- Accessibility and inclusive research expertise a plus
- Bachelor in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, Anthropology, Design Research or related discipline
- Working knowledge of research ethics, consent, privacy and confidentiality

- strong collaboration and cross-functional influence
- clear, credible communication with senior stakeholders
- mentorship and knowledge sharing
- qualitative methods
- quantitative methods
- mixed-methods research design

📌 Senior User Researcher - barcelona
🏢 Novartis
📍 Barcelona