Overview

In this role you lead a high‑performing Account Strategy team supporting SMB Performance Media in EMEA, owning revenue growth and client outcomes. You’ll drive cross‑channel, AI‑enabled strategies with Criteo Go, shaping how clients succeed at scale. You’ll coach and develop talent, foster innovation, and partner with cross‑functional teams to deliver exceptional end‑to‑end experiences. This is a chance to impact strategy, adoption of AI tools, and client value in a fast‑moving, international setting.

Compensaciones / Incentivos

- Hybrid working model
- Learning, mentorship and career development
- Health benefits and wellness support
- Diverse, inclusive, globally connected team
- Competitive salary with performance-based rewards and potential equity

Responsabilidades

- Lead and develop a high‑performing team of Account Strategists with clear expectations and success metrics
- Own the team’s contribution to revenue targets and ensure plans translate into measurable growth
- Define strategic framework and best practices for advising SMB and long‑tail clients on full‑funnel, AI‑enabled strategies with Criteo Go
- Ensure effective onboarding, activation and optimization of Criteo Go campaigns, including AI‑driven budgeting, bidding and creative solutions
- Foster a consultative, platform‑led and AI‑enabled mindset across the team
- Collaborate with Customer Care and cross‑functional stakeholders to resolve client challenges and enhance end‑to‑end experience




- Strengthen collaboration with cross‑functional partners and share customer/market insights to inform decisions
- Champion responsible experimentation and participation in pilots, alpha/beta tests, and innovation initiatives
- Shaping the future of account management by championing AI‑powered tools to streamline workflows and identify expansion opportunities
- Maintain strong commercial discipline across pipeline management, forecasting and book‑of‑business management
- Drive improvements in CSAT through improved customer outcomes and advocacy

Requisitos principales

- 3–5 years experience managing and developing a customer‑facing commercial, account management team
- Strong understanding of digital advertising and SMB dynamics
- Strong business acumen, analytical thinking and comfort with forecasting, pipeline management and performance metrics
- Experience translating strategic priorities into team plans, operating cadences and measurable outcomes
- Excellent stakeholder management and communication skills, with ability to influence across functions and seniority levels
- A coaching‑led leadership style with accountability and commitment to people development
- Comfort working in a fast‑moving, international and matrixed organisation

- Client‑centricity
- Commercial ownership
- Operational excellence
- Digital advertising for SMB
- AI‑enabled strategies and tools
- Forecasting and pipeline management

📌 Manager SMB EMEA (Barcelona)
🏢 Criteo
📍 Barcelona