We're looking for people who are relentlessly curious and committed to continuous learning

AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts

Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes

As a Senior Technical Success Executives you will rapidly understand and lead through complex, multi-threaded customer situations—including platform outages, product limitations, deployment challenges, architectural decisions, security operations issues, competitive evaluations, and executive escalations

While you won’t be expected to personally resolve every technical issue, you must possess the technical credibility to diagnose complex problems, challenge assumptions, guide solution strategy,



and confidently lead conversations with customer security executives, architects, and SentinelOne Product and Engineering leaders

Technical Success Executives are SentinelOne’s executive intervention capability for our most strategically significant customer situations

Operating alongside the Early Warning System (EWS), Critical Accounts Program (CAP), and Crisis Management, they are responsible for helping our largest customers realize the full value of their SentinelOne investment while leading complex customer recoveries through successful resolution

This role combines executive relationship management, expert cybersecurity technical acumen, cross-functional leadership, and commercial strategy

Unlike traditional Customer Success or Technical

📌 Executive Cybersecurity Success Leader (Madrid)
🏢 Sentinel One
📍 Madrid