Are you a natural communicator who thrives on helping others? If you love solving complex queries, enjoy working in a dynamic international team, and bring a positive attitude to every interaction, we want to hear from you Consulte la

descripción del puesto
a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Job Responsibilities
* Assist Icelandic-speaking clients via email, phone, and live chat with booking, payment, and account inquiries.
* Act as a liaison between customers and service providers to ensure swift, high-quality resolution of issues.
* Maintain complete accuracy when updating customer accounts using our CRM system and internal databases.
* Follow established company procedures while adapting creatively to solve unique customer challenges.
* Contribute positively to team goals and maintain high standards of customer satisfaction. Requirements
* Icelandic: Native or C2 level; fluent in English (written and spoken).




* Excellent verbal and written communication skills with strong active-listening abilities.
* Proficiency with digital tools: Office 365, CRM platforms, and general web interfaces.
* Strong critical thinking and solution-driven problem-solving mindset.
* Resilience and adaptability when handling high-volume or complex situations.
* Prior experience in customer support, retail, or hospitality is considered an advantage. Benefits & Work Conditions
* Contract: Full-time (38.5 hours/week), Monday to Sunday schedule with fixed shifts and 2 days off per week.
*

Salary:
€23,500 gross/year (with quarterly performance bonuses).
* Location & Office: Modern office space located near central public transport hubs, featuring collaborative zones and breakout areas. xqysrnh
* Perks: Comprehensive private health insurance, wellness/activities program, paid training, and continuous career development opportunities.

📌 Icelandic Speaking Customer Support Specialist (Barcelona)
🏢 The lemon Consulting
📍 Barcelona