Lodgify is seeking a Payment Collections Specialist to join our Customer Success team in a hybrid role in Barcelona. You’ll focus on retaining customers, manage billing and collections, and support account upgrades, using proactive communication to resolve issues.
You’ll work primarily by phone with some email and chat, report issues across teams, negotiate tailored retention solutions, and document key activities to drive revenue while maintaining strong customer relationships.
📌 Remote Payments Retention (España)
🏢 Lodgify
📍 España
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