Description

Key Responsibilities May Include:

- Oversee the execution of order processing to ensure on-time deliveries to customers and monitor logistics performance.
- Manage dedicated fleets and transportation routes, ensuring compliance with delivery schedules and minimizing disruptions.
- Serve as a key point of contact for customers, addressing queries, managing urgent requests, and resolving logistics-related issues in real-time.
- Support central teams in managing and resolving logistics-related incidents, ensuring minimal impact on service levels.
- Track performance metrics related to on-time deliveries, transport quality, and customer satisfaction. Proactively address any variances.
- Identify opportunities to improve logistics processes, optimize costs, and enhance service delivery through collaboration with internal teams and third-party providers.
- Collaborate with customer service, sales, and supply chain teams to ensure alignment of logistics activities with broader business goals.

As Logistics Execution Coordinator, you will be responsible for executing all logistics activity for a given perimeter. Your work will impact on providing a constant and efficient supply of equipment to our customers (Retailers and Manufacturers) at the right time, in the proper manner, and at the cheapest cost to serve high customer satisfaction.

Main Accountabilities:





- Daily Management of order processing.
- On-Time Performance to Customers and transport quality tracking and monitoring.
- Supports Central in execution-related incidents.
- Logistics Support for CHEP & External Managed Service Customers.
- Contact local customers and third-party providers (Service Centres, D locations, PT Call Centre) to deliver CHEP orders.
- Local-level customer collaboration execution.
- Short-term planning to solve urgencies.

Experience ideally required:

- Logistics execution expertise.
- A Supply Chain background would be an advantage.
- Experience in an office environment with a frequent customer and provider contacts (emails, calls).
- Experience in an environment with urgent requests and comfortable to manage those urgencies.

Skills that will help you succeed in this role:

- Computer basics (Office, Email, Excel useful).
- Good numeracy.
- Excellent communication skills (email, phone).
- Able to relate to customers, transporters, team members and other CHEP departments appropriately and switch easily between them.
- SAP and Transport Management system desirable.

Languages:

- English, Polish & Spanish.

What we offer:

Certified Top 17 Integral Employer

Hybrid Working & Flexible Working Hours

Annual Bonus 5%

️ Meal Vouchers

⚕️Medical Insurance

📌 Coordinator, Logistics Execution (Madrid)
🏢 Brambles
📍 Madrid