01 nov
|
Jobgether
|
Valencia
01 nov
Jobgether
Valencia
Our partner is looking for a Lead Journey Management Strategist based in Spain.
The Lead Journey Management Strategist will shape how general enterprises use customer journey management to drive strategic transformation and measurable business outcomes. In this senior advisory role, you will partner directly with C-suite executives and enterprise leaders to embed customer-centricity into organizational strategy, operations, and decision-making. You will lead complex, multi-year transformation initiatives spanning customer experience, product, digital, and operational functions. You will also influence product strategy, commercial growth, and global best practices while collaborating closely with sales, customer success, and product leadership. Operating with significant autonomy across industries and international markets, you will help establish journey management as essential enterprise infrastructure.
This is an exceptional opportunity for a strategic leader who combines executive influence, commercial acumen, and transformation expertise to shape an emerging business category.
Act as a trusted advisor to senior executives and C-suite stakeholders across strategic enterprise accounts, positioning journey management as a core business capability and long-term investment rather than a standalone customer experience initiative.
Lead and advise complex, multi-year transformation programs spanning customer experience, product, digital, operations, and organizational change. Develop compelling business cases, enterprise return-on-investment frameworks, and long-term investment narratives that demonstrate the value of journey management. Partner with sales and customer success leadership on executive engagement, renewal strategies, strategic
📌 Lead Journey Management Strategist (Valencia)
🏢 Jobgether
📍 Valencia