Pillar Srl is seeking a Head of Customer Success in Barcelona to lead and scale a CS team delivering value after signature, driving onboarding, adoption, renewals and upsell. The role focuses on retention, expansion and building a health-driven customer experience using AI-first approaches. The candidate will own renewal strategies, collaborate with Product and Engineering, and lead CS operations across multiple countries while reporting to the leadership team from our Barcelona hub.
📌 Head Of Customer Success: Retention (Madrid)
🏢 Pillar
📍 Madrid