Customer Success Representative - Dutch Speaker (h/m/x) Cloud Customer Success Representative (Dutch Speaker) Barcelona, Spain (Diagonal Mar Area) 6-Month Temporary Contract Salary: €30,000 - €32,000 Gross per Year Hybrid Model: 3 days remote | 2 days office
Join an International Cloud Technology Team! We are looking for a Cloud Customer Success Representative to support partners across Europe and help drive customer satisfaction, retention, and revenue growth. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving challenges, and helping partners get the most value from cloud solutions.
Key Responsibilities
- Act as the main point of contact for partners within your territory.
- Deliver an outstanding customer experience and drive partner engagement.
- Support onboarding, issue resolution, and adoption of cloud solutions.
- Build strong relationships and identify opportunities for growth and retention.
- Collaborate with Sales, Finance, and Vendor teams to ensure partner success.
- Gather partner feedback and champion continuous improvement initiatives.
- Monitor and contribute to key retention and revenue metrics.
What We're Looking For
- 1-2 years of experience in Customer Success, Account Management, Sales, Consulting, or a similar customer-facing role.
- Strong communication, relationship-building, and problem-solving skills.
- Commercial mindset with a customer-first approach.
- Ability to work in a fast-paced, dynamic environment.
- Native Dutch speaker.
- Professional level of English.
What We Offer
- Competitive salary (€30K-€32K)
- Hybrid working model (3 days from home)
- Modern offices in Barcelona (Diagonal Mar)
- International and collaborative environment
- Exposure to leading cloud technologies
- Great opportunity to develop your career in Customer Success