As a Process & Systems Engineer, you'll own initiatives end-to-end - from identifying improvement opportunities to piloting solutions that eliminate variation and boost performance across dozens of fulfillment centers in Europe.
Evaluate performance metrics across the EU fulfillment network to identify process improvement opportunities within your assigned process path
Design, test, and pilot new initiatives from scratch within strict timelines, owning them end-to-end from concept to measurable results
Partner with FC operational leaders to execute process improvements that drive stabilization and standardization, reducing variation between shifts, buildings, and regions
Deliver coaching and technical guidance to operational leaders across the network, closing knowledge gaps and raising process standards
Measure and communicate project impacts in partnership with site leaders responsible for day-to-day operations
Collaborate cross-functionally with Engineering, Robotics, Launch, RME, L&D;, and Operations teams to deliver capability development projects




Travel 30-50% of the time to support network-wide implementation
You'll navigate problems with ambiguity, finding the right path forward - identifying short-term fixes while working towards long-term solutions. ACES) Team is responsible for driving step-change improvements in the performance of Amazon's European Operations from vendor through to customer. Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field
Speak, write, and read fluently in English
Experience handling multiple competing priorities and complex projects with multiple stakeholders (e.g. definition of accurate network expansion plans, vendor development, quality assurance, design and cost improvement, team and stakeholder engagement)

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📌 English speaking - Program Manager (Madrid)
🏢 Amazon
📍 Madrid