About the Role

Our client, a distinguished company in the commercial sector, is seeking a highly experienced and client-focused Senior Account Manager to join their team in León, Guanajuato. This critical role involves managing and growing relationships with key accounts, ensuring client satisfaction, and driving revenue growth through strategic account management. The idóneo candidate will possess exceptional interpersonal skills, a deep understanding of client needs, and a proven track record of success in account management within a commercial context. You will be the primary point of contact for your assigned accounts, acting as a trusted advisor and ensuring our client's solutions effectively meet their business objectives. This is a fantastic opportunity to advance your career in account management within the vibrant León market.

Key Responsibilities

- Manage a portfolio of key client accounts, fostering strong, long-term relationships.
- Develop and implement strategic account plans to drive account growth and revenue.
- Act as the primary point of contact for clients, addressing their needs and resolving issues promptly.
- Identify opportunities for upselling and cross-selling our client's products and services.
- Conduct regular business reviews with clients to assess satisfaction and identify future needs.
- Collaborate with internal teams (sales, support, product) to ensure seamless client experience.




- Track account performance and provide regular reports to management.
- Stay informed about industry trends and client business developments.
- Negotiate contract renewals and new service agreements.
- Contribute to client retention strategies and initiatives.

Requirements

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in account management, client relationship management, or a similar sales role.
- Proven track record of successfully managing and growing key client accounts.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of customer relationship management (CRM) principles.
- Proficiency in CRM software (e.g., "Salesforce") and MS Office Suite.
- Ability to think strategically and identify client needs proactively.
- Self-motivated, organized, and adept at managing multiple priorities.
- Must be able to work on-site in León, Guanajuato.
- Fluency in Spanish; English proficiency is a plus.

Benefits

We offer a competitive salary, performance-based bonuses, and comprehensive benefits including health insurance, life insurance, and a retirement savings plan. Employees benefit from professional development programs and opportunities for career advancement within the company. Join a collaborative and supportive team environment where your skills and dedication are valued.

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📌 Gerente de Cuenta Senior (León)
🏢 Placements24
📍 León