ai is an agentic AI platform that helps enterprises automate and optimise customer service with AI Agents across voice, chat and quality management. Our agents learn from each business, take action across systems and handle high-volume interactions, while supporting human agents in complex cases and turning conversations into actionable insights. Our clients achieve up to 85% automation while keeping full control over their customer experience.
Founded in 2016 and headquartered in Lisbon, we work with clients across Europe, Africa and Latin America. Ten years on, we are an established company with consistent growth and a mature product. ai is an agentic AI platform that helps enterprises automate and optimise customer service with AI Agents across voice, chat and quality management. Our agents learn from each business, take action across systems and handle high-volume interactions, while supporting human agents in complex cases and turning conversations into actionable insights. Our clients achieve up to 85% automation while keeping full control over their customer experience.
Ten years on, we are an established company with consistent growth and a mature product. As Senior Account Executive, you will build our client portfolio in the Spanish market from the ground up. You will own the full sales cycle: opening doors, running discovery, demonstrating value, negotiating and closing.
You will focus on new business with mid-to-large companies that run significant customer service operations, closing recurring contracts in the five- and six-figure range. You will not do it alone: you will have central product and solutions support, plus AI agents that handle research, meeting preparation, proposals, follow-ups and CRM updates, so you can spend your time where it matters most: with decision-makers.
Fully remote, based in Spain, preferably in Madrid
Head of Sales Spain, based on results
Activate your professional network to secure qualified meetings with decision‑makers.
Identify business problems with clear economic value and confirmed budget.




Build business cases and lead client‑focused demos around cost reduction, quality and productivity.
Coordinate pre‑sales and technical support while keeping ownership of the opportunity.
Negotiate terms and close recurring contracts within our commercial guidelines.
Keep your pipeline, CRM and forecast accurate, with the help of AI agents.
Spot expansion opportunities in the accounts you win, working with the Customer Success team.
5+ years of experience in B2B technology sales.
~ Experience selling conversational AI, CCaaS, contact center software, speech analytics, customer service automation or similar solutions.
~ Active professional relationships with decision‑makers in Customer Service, Contact Center, Operations, CX, Digital Transformation or IT.
~ End‑to‑end ownership of the sales cycle, from first contact to signed contract.
~ Experience negotiating recurring contracts with multiple stakeholders and longer sales cycles.
~ Autonomy to work with a lean local structure and central support.
~ Native or full professional Spanish and good working English.
~ Legal eligibility to work in Spain.

An individual quota at a vendor in the contact center or CX technology space.
Experience building your own pipeline, without relying on inbound leads or a big brand.
Experience building business cases around cost reduction, quality improvement and productivity.
Direct access to the CEO and real influence on how we build the Spanish market.
Health insurance.
Remote‑first culture, with the flexibility to organise your week around your clients.
AI agents and central product support that take the heavy lifting off your plate.
Training, conferences, industry events and occasional team gatherings.
In‑depth sales interview with our CEO and Spain market lead, where we walk through deals you have won and lost (75 min).
Final stage: a short, practical case session covering your go‑to‑market plan for Spain, a discovery and negotiation role‑play, a technical conversation with our CTO and an exercise using AI agents.

📌 Senior Sales Executive (Spanish) (España)
🏢 Visor.Ai
📍 España