Palo Alto Networks is seeking a Senior Technical Support Engineer - Focused Services to join our Cortex XSIAM support team. This remote position involves resolving complex security incidents, guiding customers through SIEM/EDR deployments, and collaborating with developers to deliver permanent solutions.
You will work across geographies, balancing customer needs with product excellence. The role emphasizes proactive risk mitigation, strong communication, and the ability to troubleshoot across