Docplanner is seeking a Senior Operations Manager to define and maintain process and quality standards across our Core marketplace customer service. You will lead cadence with local ops, ensure quality validation, and drive cross-market consistency.
You will collaborate with the Quality Lead and data teams to translate findings into operational changes, close gaps proactively, and represent the central CS team to Core leadership.
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📌 Senior Global CS Operations (Barcelona)
🏢 Docplanner
📍 Barcelona
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