About the Client Our client is a growing payment services provider serving businesses in online industries. It offers payment acquiring, multi-currency accounts, currency exchange, and international payment services. Role Overview Take ownership of payment card disputes and help detect suspicious activity before it causes harm. As a Fraud Officer, you will investigate transactions, work with merchants and internal teams, and improve fraud prevention processes. The role involves communication with international clients and external stakeholders.

Key Responsibilities
* Manage the full transaction dispute lifecycle, including chargebacks.
* Handle cases through card network platforms, including Mastercard Mastercom and Visa Resolve Online.
* Monitor transactions for suspicious payments and emerging fraud trends.
* Work with merchants to investigate flagged transactions and verify their legitimacy.
* Maintain case records and report on confirmed fraud and incoming disputes.
* Liaise with regulatory authorities on fraud prevention systems and payment card disputes.
* Review and onboard prospective partners’ websites.




* Develop and maintain departmental policies and procedures. Requirements
* At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management.
* Knowledge of Visa and Mastercard rules and requirements.
* Hands-on experience with fraud prevention systems and transaction monitoring.
* Solid understanding of payment card fraud schemes.
* Ability to analyze large volumes of transaction data and identify unusual activity.
* Upper-intermediate English or higher, and fluent Russian. Key Soft Skills
* Strong analytical and critical-thinking skills.
* Clear communication and confidence when liaising with merchants and external stakeholders.
* Sound judgement and a structured approach to investigating complex cases.
* Ability to manage competing priorities and meet deadlines.

What We Offer
* Competitive salary aligned with experience.
* Collaborative and transparent team culture.
* High-impact role in a scaling fintech company.
* Recognition of personal milestones and achievements.
* Social benefits. #J-18808-Ljbffr

📌 Fraud Prevention Specialist (España)
🏢 Evotym
📍 España