About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About The Role At Revolut, Operations means problem-solving at scale. Our team tackles the company's toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power integral growth.
We're looking for an Operations Manager to drive operational transformation through process optimisation, automation, and AI-powered solutions. You'll identify opportunities to simplify complex workflows, implement scalable solutions, and work cross-functionally to improve efficiency and customer experience across the business.
Up to shape what's next in finance? Let's get in touch.
What You'll Be Doing Architecting, mapping, and refining comprehensive workflows to boost operational throughput and scalability
Deploying AI and intelligent automation to eradicate manual work, eliminate friction, and enhance overall output




Spearheading cross-functional projects from initial diagnostic through to solution rollout and continuous monitoring
Partnering with Product, Engineering, and Operations stakeholders to convert business pain points into robust technical frameworks
Resolving complex operational constraints through data-driven analysis and structured problem-solving methodologies
Tracking essential metrics to evaluate system performance, operational efficiency gains, and bottom-line success
Fostering continuous optimisation by uncovering new ways to streamline, standardise, and automate existing procedures
What You'll Need An impressive academic background, with a 2:1 or equivalent from a leading institution in a STEM discipline or quantitative field, such as engineering, maths, physics, economics, finance, etc.
5+ years of experience in operations, process improvement, strategy and operations, or related roles
A proven track record of designing, improving, and scaling complex operational processes
Hands‐on experience delivering process automation, workflow optimisation, or technology-driven operational improvements
Experience managing cross-functional projects, collaborating with technical and non-technical stakeholders
Solid analytical and problem-solving skills, with the ability to break down complex challenges and develop actionable solutions




The ability to independently drive initiatives from concept through execution, delivering measurable business impact
Fluency in English
Nice to have Experience implementing AI-powered solutions or integrating AI into operational workflows
Knowledge of SQL, Python, APIs, or other tools used for data analysis and automation
Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I; Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
We won't ask for payment or personal financial information during the hiring process.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice

📌 Process Operations Manager (Madrid)
🏢 Revolut
📍 Madrid