FENIX is looking to hire an Information Technology (IT) Analyst based in Barcelona, Spain. The ideal candidate will have excellent communication and interpersonal skills, the ability to multitask and prioritize efficiently, and the confidence to work independently when needed. This person will be highly self-motivated, positive, resourceful, and enthusiastic about delivering excellent support services to our international team working in a fast-paced environment.

Key Responsibilities
Manage and support AI agent platforms and agent-based workflows and help with company-wide AI initiativesAdminister model orchestration tools and AI platform integrationsDeploy, upgrade, and troubleshoot applications across company environments, including macOS package (.pkg) deployments via MDMSupport Docker-based AI workloads and applicationsCreate and maintain technical documentation and user guidesMonitor platform performance, resolve incidents, and recommend improvementsCollaborate with business operations and consulting teams to implement and support AI solutionsProvide technical assistance and support for computer systems, hardware, software, and related devices, including equipment setup and repairGuide employees through recommended troubleshooting and problem-solving stepsTrain users on new computer hardware or software when neededDocument system changes,



revisions, problems, resolutions, and network support activitiesEvaluate and optimize network infrastructure to improve reliability and performanceEnsure adherence to security, governance, and operational standardsSupport the company's annual ISO 27001 certification processCollaborate cross-functionally with other business operations teams to holistically support smooth and efficient company performanceRequired QualificationsReady for a leadership opportunityExperience supporting AI platforms, AI agents, large language model (LLM) solutions, and model orchestration across multi-modal AI environmentsExperience with Docker containers and application deploymentsExperience deploying and managing macOS applications using .pkg packages via MDMStrong troubleshooting, analytical, and documentation skillsExperience working with APIs, integrations, and automation technologiesAbility to communicate technical concepts to both technical and non-technical usersExcellent written and spoken English skills for communicating with a integral teamEU citizenship or ability to legally live/work in Spain without the need for any sponsorshipMinimum of bachelor’s degree in computer engineering, information technology or computer science

📌 Information Technology (Barcelona)
🏢 Fenix Group International
📍 Barcelona