TRAINING 10 days of pre-employment training Training hours: 09:30-15:00
RELOCATION Relocation support is not provided.
ABOUT THE POSITION We are looking for Euskera and Spanish-speaking Customer Service Agents to join a project in the banking sector in Madrid, Spain.
In this role, you will assist customers with their inquiries, provide accurate information, and deliver professional customer support in both Euskera and Spanish.
If you have strong communication skills and enjoy helping customers, this could be a great opportunity for you!
KEY RESPONSIBILITIES Respond to customer inquiries and provide accurate information. Assist customers with their questions and requests.
Communicate professionally in Euskera and Spanish. Provide clear guidance and ensure a positive customer experience. Follow established procedures and quality standards. Maintain professional communication with customers.
REQUIREMENTS Proficiency in Euskera (Basque) and Spanish. Strong verbal communication and customer service skills. Ability to communicate clearly and professionally. Availability to work in Madrid, Spain, under the hybrid work model. Flexibility to work shifts from Monday to Sunday, including weekends. Willingness to complete the required pre-employment training.
ABOUT MADRID Madrid, Spain's vibrant capital, offers a rich cultural scene, historic landmarks, excellent public transport, and a dynamic urban lifestyle.