Reservations & Groups Executive (Revenue-Focused)

Barcelona | Central Reservations | Full-time | Monday–Friday

Join Generator

At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities. Recognised by Fast Company as one of the Top 50 Most Innovative Companies , we are growing fast — and building a Central Reservations team that directly drives our integral revenue. This Is Not a Typical Reservations Role

This is where sales meets operations . If you’re looking for a purely administrative role, this isn’t it. Here, your impact is measurable — in conversion, revenue, and client relationships . You will: Manage high-value group business Drive conversion and revenue performance Work across international markets and multiple channels Be part of a centralised, high-performance CRO (Central Reservations Office) What You’ll Own

Manage group reservations across direct, OTA, and wholesale channels Proactively convert enquiries into confirmed business Build, negotiate, and optimise group quotes , including upselling opportunities Take full ownership of billing, deposits, and payment processes Ensure accuracy and efficiency across systems and platforms Collaborate with Revenue, Sales, and Operations to maximise results Build strong, lasting relationships with clients and partners What We’re Looking For

Fluent English + French (additional languages are a strong plus) Solid experience in hotel reservations (groups preferred)



and customer service Ability to manage high volume and complexity with confidence Strong commercial mindset — you don’t just quote, you convert Excellent organisation, prioritisation, and time management skills Natural communicator with strong relationship-building ability Comfortable in a fast-paced, performance-driven environment Tech & Tools

Experience with PMS systems (MEWS is a plus) Familiar with OTAs, wholesale platforms, and booking channels Good working knowledge of Microsoft Office What’s In It For You

Competitive base salary + performance incentives Additional sales bonus directly linked to your conversion and revenue impact Birthday day off 2 free nights per year across Generator & Freehand properties Staff rates for you, friends & family worldwide Gym membership contribution Continuous learning & development tools Social events and a vibrant, international team culture Work Schedule

Monday to Friday No weekends Stable working hours supporting a strong work-life balance Career Growth

This is more than a job — it’s a career accelerator within a growing multinational company . You’ll gain exposure and have opportunities to grow into: Senior Reservations / Key Accounts Revenue Management Sales or Commercial roles Team Leadership in an international environment Why This Role Stands Out

Work in a centralised expert hub managing complex, high-value bookings Gain exposure to international markets across Europe Move beyond operations into true commercial and revenue impact Join a company that is growing, evolving, and investing in its people

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📌 French Speaking Central Reservations Agent (Barcelona)
🏢 Generator Hostels
📍 Barcelona