Patrique Mercier Recruitment FR, a leading recruitment agency specializing in connecting talented individuals with outstanding opportunities in Greece, is excited to announce an opening for a Norwegian Speaking Customer Happiness Specialist. This role is vital in ensuring that our Norwegian-speaking customers receive unparalleled support and service, helping to foster a culture of customer satisfaction and loyalty.

Responsibilities

- Act as the primary contact for Norwegian-speaking customers, providing assistance through various channels such as phone, email, and live chat.
- Enhance customer satisfaction by addressing inquiries efficiently and resolving any potential issues that arise.
- Document customer interactions and feedback in our CRM system for accurate tracking and analysis.
- Monitor and identify trends in customer feedback to suggest improvements to the customer experience.
- Collaborate with other departments to implement effective solutions that prioritize customer happiness.
- Stay abreast of product offerings and updates to provide knowledgeable support to customers.




- Contribute to a positive team dynamic by sharing insights and participating in team initiatives focused on enhancing customer service.

Requirements

- Fluency in Norwegian and English, with excellent communication skills both written and verbal.
- Experience in customer service or a related field is highly desirable.
- Strong interpersonal skills, with the ability to connect and build relationships with customers.
- Problem-solving mindset and a commitment to ensuring a positive customer experience.
- Familiarity with CRM systems and customer support tools is an advantage.
- Strong organizational skills and attention to detail in handling customer requests.
- A passion for providing excellent customer service and enhancing customer happiness.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...

📌 Norwegian Speaking Customer Happiness Specialist -Remote in Greece (España)
🏢 Recruitment By Ierotheos
📍 España