Patrique Mercier Recruitment FR is an esteemed recruitment agency dedicated to connecting skilled professionals with remarkable job opportunities across Greece. We are currently seeking a Norwegian Speaking Partner Support Consultant to join our enthusiastic team. This role is idóneo for individuals who are adept in customer service and fluent in Norwegian, focused on delivering high-quality support to our partners.

Responsibilities

- Provide exceptional support to Norwegian-speaking partners through various communication methods, including phone, email, and chat.
- Manage partner inquiries and resolve service-related issues in an efficient manner.
- Educate partners regarding product features and assist them in maximizing their use of our services.
- Maintain detailed records of partner interactions, inquiries, and resolutions within our CRM system.
- Collaborate closely with internal teams to escalate complex issues and formulate effective solutions.
- Conduct regular follow-ups with partners to ensure their concerns are resolved and satisfaction is achieved.




- Stay informed about product offerings, industry trends, and partner feedback to continuously enhance our support services.

Requirements

- Fluency in Norwegian and proficiency in English, both written and verbal.
- Experience in partner support, customer service, or a similar position is preferred.
- Strong analytical and troubleshooting skills with a solid understanding of IT systems.
- Excellent communication and relationship-building abilities.
- Dedication to customer satisfaction and proactive issue resolution.
- Familiarity with CRM systems and support tools is an advantage.
- Able to thrive in a fast-paced, collaborative work environment.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...

📌 Norwegian Speaking Partner Support Consultant -Remote in Greece (España)
🏢 Recruitment By Ierotheos
📍 España