Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation. Data Insights Team is the main responsible of making data essential in key decision making across Exoticca. As our new data analyst you'll have the opportunity to: Help to develop and maintain dashboards, perform ad-hoc analysis based on Operations Department needs and provide actionable insights based on data. Manage multiple data sources and identify process improvements in how the data is tracked and reported. Work together with our team and the Data Engineering team to ensure that a relevant data structure is maintained. This position serves as an expert in call center, sales and operations data, funnel reporting, analysis, and modeling. 2+ years of work experience in data analytics, with heavy focus on operations performance measurement. Proficiency in Excel, SQL and BI tools. A good understanding of how the ecosystem of a travel industry call center,
or a related field department works and the main KPIs it manages. Experience with modern visualization tools such as Looker or Tableau. Fluent in English and Spanish (spoken and written). Bachelor's degree in a quantitative field such as Statistics, Data Science, Economics, or a related discipline is preferred. Additionally, we propose the use of flexible compensation management for diet, transportation, and private health insurance with Cobee. Hybrid work model. Permanent contract from the start. Unlimited coffee, team lunches, English lesson, bi-anual company parties. And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapidly growing organization. This is your opportunity to shape the future of a dynamic and innovative travel brand on a general scale. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law. #LI-Hybrid
📌 Data Analyst (Laza)
🏢 Exoticca
📍 Laza