The Technical Support Specialist provides technical assistance to customers and internal teams across our Digital Dentistry portfolio, including Procera, Photogrammetry, exocad, X-Guide, DTX Clinic, DTX Implant and printers. Provide technical support by phone, email and remote tools to clinical and laboratory customers.
Troubleshoot issues related to dental CAD/CAM software, planning and navigation systems, scanners and printers.
Support customers with surgical planning, scanning and prosthetic design workflows.
Manage software installations, updates and remote technical assistance.
Job requirementsMinimum 2 years of experience with dental CAD/CAM, 3Shape, exocad and/or dental planning software.
Previous Customer Service or Technical Support experience in the dental industry.
Advanced IT and computer skills, including CAD/CAM and navigation systems.
Experience with Dynamics or other CRM/ticketing systems.
Knowledge of SAP.
Fluent/native local language and working knowledge of English.performance; At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.




An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Integral Talent Acquisition leader and in response to a specific job opening. Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.
Retirement & Financial BenefitsWe are committed to supporting our employees' financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.
Life & Disability InsuranceWe provide benefits that help protect employees and their loved ones when it matters most. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.
Our interview guide will walk you through what to expect, how to showcase your strengths, and how you can make an impact by helping us champion dental professionals and improve lives.

📌 Technical Support Specialist Software (Madrid)
🏢 Envista
📍 Madrid