31 oct
|
Teleperformance Spain
|
Barcelona
31 oct
Teleperformance Spain
Barcelona
DescriptionJoin our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhereThis role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.
Responsibilities
- In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls. Requirements
- BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
- Language
Skills:
C2 level of French and C1 level of English.
- 18 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Works independently on routine tasks and seeks guidance when needed.
- Has used CRM systems to manage customer records and support team workflows.
- Familiar with AI tools and open to using them to improve communication and outreach.
- Communicates effectively in most professional situations.
- Works well in environments with clear goals and team collaboration.
- Comfortable giving presentations and writing clear messages
- Shows initiative and a constructive attitude in daily work.
- Can work independently while staying connected with the team.
- Understands business concepts and contributes to team goals.
- Can assist in competitor research and trend identification.
Specialized Skills for French Market:
- Market Understanding: clear understanding of the French market, including cultural nuances and business practices.
- Strategic Thinking: capability to identify and target companies with growth potential.
- Problem-Solving: basic problem-solving skills to navigate complex contexts.
- Analytical
Skills:
basic proficiency in analyzing market trends and customer data.
- Relationship Building: ability to build and maintain relationships with key stakeholders in the French market.
- French cultural awareness: understanding the business etiquette and cultural nuances of the country to build rapport and trust with potential clients.
- Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
- Demonstrate an understanding of the existing digital marketing ecosystem in France.
- Ability to manage specific questions about ROI and integration with other platforms.
- Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.
G., GDPR),
to ensure compliance in all outreach activities.
- Demonstrate a solid understanding of the existing digital marketing ecosystem in France and be able to position Google Ads as a valuable and integrated solution.
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefitsFull-time (39 hours/week) hybrid position in Barcelona with a salary of 22.785€ gross/year + up to 2.734€ in bonus.
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
📌 French Speaking Google Ads Onboarding Account Manager (Barcelona)
🏢 Teleperformance Spain
📍 Barcelona