Service Now Technical ConsultantRemote
· SpainAbout the roleWe’re looking for a Senior Service Now Technical Consultant to lead the technical and logistical deployment of cloud-based Service Now solutions for our top-tier clients. You will be responsible for developing Service Now modules and web services, scoping requirements, configuring and customising the platform, and delivering high-quality technical solutions across the full project lifecycle — all while working remotely from Spain.
Why join us?HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest Service Now capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE FROM SPAIN OR PORTUGAL — Work from wherever you’re most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you’ve been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GENERAL EXPOSURE — Work alongside international teams in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.
What’s in it for you Restaurant tickets for every working dayPermanent contract — we’re investing in a long-term relationshipFlexible

benefits:




Gympass and nursery tickets through our flexible retribution schemeReferral bonus — bring great people in and get rewardedCompetitive salary and bonuses — let’s talk numbers on our first call What you’ll bring 4+ years of hands‑on Service Now development, configuration, and implementation experience across multiple modulesService Now Certified System Administrator (CSA)Certified Application Developer (CAD) or one or more CIS certifications (CIS-ITSM, CIS-ITAM, CIS-SIR) — desiredStrong scripting knowledge in Java Script including Glide Script, HTML, CSS, and general web technologiesDemonstrated implementation experience in at least one major Service Now suite: ITSM, HAM/SAM, ITOM, or Sec Ops-SIRExperience with CMDB, CSDM, and managing data through import sets and transform mapsExperience implementing and supporting integrations using REST/SOAP web services, Integration Hub, and JDBCExperience integrating Service Now with enterprise systems such as SAP, Azure, Active Directory, Teams, Snowflake, or Power BI — a plusStrong understanding of ITSM principles and ITIL best practicesExperience with Agile and Dev Ops methodologies for platform development and release managementDegree in Software Engineering, Electronic Engineering, or a related fieldExcellent communication skills — able to articulate technical concepts to both technical and non-technical audiencesFluent English — required.



Spanish language skills are a plus What you’ll do Perform core configuration and customisation tasks on the Service Now platform including Business Rules, Client Scripts, UI Policies, UI Actions, and ACLsDesign and develop custom applications, forms, lists, reports, and dashboards to meet client‑specific requirementsCreate, configure, and optimise workflows, Flow Designer flows, and custom workflow activities for Service Catalog and ITIL processesDevelop and maintain the Service Portal using HTML, CSS, Angular JS, and other web technologiesImplement and support integrations between Service Now and external systems using REST/SOAP, Integration Hub, and JDBCManage platform data using Import Sets and Transform Maps, ensuring CMDB integrity and CSDM complianceWork closely with Functional Consultants and Business Analysts to translate process requirements into efficient technical designsConduct unit testing, support QA and UAT, and manage code migration across instances using Update Sets or CI/CD pipelinesAdhere to Service Now and industry best practices to minimise technical debt and ensure platform stabilityCreate and maintain detailed technical documentation including design specifications, development logs, and post‑implementation guidesCommunicate technical problems and solutions clearly to both technical and non-technical audiencesProvide 2nd and 3rd level Service Now support, resolving incidents, enhancements, and defects using Java Script and server‑side scripting Ready to deliver enterprise-scale Service Now solutions from anywhere in Spain or Portugal? Apply now and let’s talk.

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