Would you like to be part of a project focused on evolution and improving the employee experience?

Si cree que es el candidato ideal para la siguiente ocasión, envíe su solicitud después de leer la descripción completa.

We are looking to recruit an HR Generalist for our resort in Mallorca, a 300-room property with a high-volume operation and significant seasonality.

We are looking for someone with a strong knowledge of employment law and an excellent understanding of the Collective Bargaining Agreement for the Hospitality Industry in the Balearic Islands, particularly regarding permanent seasonal employment contracts, recall procedures and employment guarantees.

You are an organised, hands‑on and approachable professional who enjoys the day‑to‑day challenges of Human Resources in a hotel environment. Alongside ensuring rigorous employment and labour administration, you will be motivated to contribute to initiatives that improve the employee experience, engagement and retention across our teams.

We are currently undergoing a process of evolution, gradually introducing improvements while preserving our identity and moving towards an increasingly people‑focused, structured and talent‑oriented approach to Human Resources.

What will your role be?

You will play a key role in the day‑to‑day management of Human Resources at the resort, ensuring compliance with employment legislation and the applicable collective bargaining agreement, supporting our teams and contributing to initiatives focused on attracting, developing and retaining talent.

What will your main responsibilities be?
1. Employment administration and internal advisory

-

- Manage recruitment and employment documentation,



onboarding administration, contract amendments, terminations and employee records.

- Ensure compliance with current employment legislation and the Collective Bargaining Agreement for the Hospitality Industry in the Balearic Islands.

- Manage and monitor recall procedures for permanent seasonal employees, employment guarantees and other specific requirements associated with this type of contract.

- Monitor employment contracts, working hours, schedules, holidays and employment‑related issues in coordination with department heads.

- Address employees' employment‑related queries and advise operational managers on the application of employment regulations and internal procedures.

- Liaise with external payroll and employment advisers and other service providers whenever necessary.

2. Employee relations and communication

-

- Maintain a constructive and effective relationship with employee representatives.

- Prepare and follow up on meetings, consultations, requests and agreements with the Works Council.

- Support the management of employment‑related issues and conflicts, promoting dialogue and solution‑oriented approaches.

- Contribute to clear, approachable and consistent internal communication aligned with the company's values.

3. Talent attraction,



onboarding and retention

-

- Support recruitment and selection processes, ensuring a positive candidate experience.

- Drive improvements in onboarding and integration processes for new employees.

- Contribute to employer branding initiatives that strengthen our employee value proposition.

- Identify opportunities to improve the employee experience and propose actions that enhance satisfaction, engagement and retention.

- Support the development of employee recognition and talent retention initiatives, particularly in a highly seasonal environment.

4. People development and continuous improvement

-

- Participate in the design and implementation of professional development and career progression plans.

- Support performance management, training and team development processes.

- Provide guidance and support to department heads in managing and developing their teams.

- Gather employee feedback and insights to identify opportunities for improvement.

- Contribute to the ongoing development of HR processes and tools, promoting increasingly efficient and people‑oriented practices.

What are we looking for?

-

- A degree or qualification in Labour Relations, Human Resources, Law or a related field.

- Previous experience in an HR Generalist role, preferably within the hotel or hospitality industry.

- Strong, practical knowledge of the Collective Bargaining Agreement for the Hospitality Industry in the Balearic Islands and applicable employment legislation.

- Experience managing permanent seasonal employees, particularly regarding recall procedures, employment

📌 HR Generalist (Palma)
🏢 Confidential Careers
📍 Palma