French Speaking Central Reservations Agent (Barcelona)

French Speaking Central Reservations Agent (Barcelona)

31 oct
|
Generator
|
Barcelona

31 oct

Generator

Barcelona

- No weekends

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Reservations & Groups Executive (Revenue-Focused)
Barcelona | Central Reservations | Full-time | Monday–Friday
Join Generator

At Generator, we don’t just sell beds — we create experiences in some of the world’s most exciting cities.

Recognised by Fast Company as one of the Top 50 Most Innovative Companies, we are growing fast — and building a Central Reservations team that directly drives our integral revenue.

This Is Not a Typical Reservations Role

This is where sales meets operations.

If you’re looking for a purely administrative role, this isn’t it.

Here, your impact is measurable — in conversion, revenue, and client relationships.

You Will

-

- Manage high-value group business

- Drive conversion and revenue performance

- Work across international markets and multiple channels

- Be part of a centralised, high-performance CRO (Central Reservations Office)

What You’ll Own

-

- Manage group reservations across direct, OTA, and wholesale channels

- Proactively convert enquiries into confirmed business

- Build, negotiate, and optimise group quotes, including upselling opportunities

- Take full ownership of billing, deposits, and payment processes

- Ensure accuracy and efficiency across systems and platforms

- Collaborate with Revenue, Sales, and Operations to maximise results

- Build strong, lasting relationships with clients and partners

What We’re Looking For

-

- Fluent English + French (additional languages are a strong plus)

- Solid experience in hotel reservations (groups preferred) and customer service





- Ability to manage high volume and complexity with confidence

- Strong commercial mindset — you don’t just quote, you convert

- Excellent organisation, prioritisation, and time management skills

- Natural communicator with strong relationship-building ability

- Comfortable in a fast-paced, performance-driven environment

Tech & Tools

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- Experience with PMS systems (MEWS is a plus)

- Familiar with OTAs, wholesale platforms, and booking channels

- Good working knowledge of Microsoft Office

What’s In It For You

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- ? Competitive base salary + performance incentives

- ? Additional sales bonus directly linked to your conversion and revenue impact

- ? Birthday day off

- ? 2 free nights per year across Generator & Freehand properties

- Staff rates for you, friends & family worldwide

- Gym membership contribution

- ? Continuous learning & development tools

- ? Social events and a vibrant, international team culture

Work Schedule

-

- Monday to Friday

- No weekends

- Stable working hours supporting a strong work-life balance

Career Growth

This is more than a job — it’s a career accelerator within a growing multinational company.

You’ll gain exposure and have opportunities to grow into:

-

- Senior Reservations / Key Accounts

- Revenue Management

- Sales or Commercial roles

- Team Leadership in an international environment

Why This Role Stands Out

-

- Work in a centralised expert hub managing complex, high-value bookings

- Gain exposure to international markets across Europe

- Move beyond operations into true commercial and revenue impact

- Join a company that is growing, evolving, and investing in its people

“Turn enquiries into revenue. Turn a job into a career. xghoner Join Generator.”

📌 French Speaking Central Reservations Agent (Barcelona)
🏢 Generator
📍 Barcelona

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