Head of Product, Connected ExperienceAbout Safeguard GlobalWe enable global expansion without the risk. Safeguard Global has been at the forefront of global workforce enablement since we pioneered centralised global payments in 2008 and launched the employer of record (EOR) category globally in 2010. And we haven't stopped there. Today, with our 500+ in-country HR experts, cutting-edge technology, and comprehensive solutions, we've helped over 2,000 organisations hire, recruit, pay, and manage employees in 170+ countries. Because we created this category, we've learned that successful general expansion isn't driven by technology alone. It requires deep global expertise. We call this the marriage of expert and technology, human when it matters. This means we have the people and the technology to ensure 100% compliance with local, regional, national, and international laws. Together, this ethos and our solutions portfolio allow businesses to scale up or down wherever, however, and whenever they want to expand, without the risk.
Overview of the roleWe're looking for a Head of Product, Connected Experience to own the experiences shared across every application: things like home, user access, and knowledge, together with the integrations that connect us to the outside world. What makes them shared is that every application touches or relies on them. The role is accountable for the experience, delivery, and outcome achievement across those shared surfaces, and for the standard other product teams build to wherever their work touches them, even though most of those teams sit outside your direct reporting line. You'll translate that target experience,



combined with the product strategies set by the Directors of Product into a prioritised order of work; leading the product managers who deliver it and ensuring we deliver on business and customer experience objectives. Several of our biggest growth opportunities for 2027 sit in this area.
What you will be responsible forShared surfaces and standardsOwn the experience across the shared surfaces and services that sit between applicationsOwn the governance of shared components with the Lead Designer, so that changes to capability every team depends on are made deliberately and onceOwn how external systems connect to the platform, through integrationsOwn regulatory and compliance obligations as product requirements within your area, particularly where integrations, white labelling, and access to client data are concerned, working with legal and the in-country teams so that they are designed in rather than retrofittedPrioritisation and roadmapTranslate the platform strategy and commercial priorities into a prioritised order of work for your areaFeed that prioritisation into the single prioritised roadmap owned by the SVP, ProductRecommend what is built, what is deferred, and what is retired within your area, and secure agreement with the SVP, Product and the Directors of ProductBuild the case for significant investment, including the value expected, the payback, and the trade-off against the alternativesDeliveryHold accountability for delivery against commitment, on time and to the quality bar set in the definition of doneWork hand in hand with engineering and design leadership,



from the earliest shaping of an idea through to release, so that trade-offs between client need, technical feasibility, and cost are made togetherWork with sales, marketing, customer success, finance, and legal so that what we build is understood, sellable, supportable, and compliant on the day it launchesSequence work that other teams depend on so that shared capability lands ahead of the work requiring itIdentify conflicts between applications early, while there is still time to resolve themCustomer insight and product performanceBuild the relationships, with clients, integration partners, and internal teams, that sustain a continuous understanding of customer and internal pain points, and of the opportunities they point toGround product decisions in client insight, usage data, and market evidenceRaise the standard of discovery and validation across your teamsDefine the expected outcome for each investment and own the value delivered against itIdentify opportunities to cross-sell across the platform, drawing on usage and adoption data, and work with sales to act on themAct as the product expert in senior client, prospect, and partner conversations, and represent the platform externally where it helps us win and keep clientsTeam leadershipLine manage the product managers within your areaSet clear expectations, give direct feedback, and address performance issues earlyWork with each product manager to understand their individual development needs, and take a coaching approach to growing their capabilityDrive AI adoption where it creates the best outcome, recognising that it serves some tasks well and others poorly, and help the product team keep pace with how the role of product is rapidly changingWh

📌 Head Of Product, Connected Experience (Valencia)
🏢 Safeguard Global
📍 Valencia