POSITION TITLE: Director of Recuperative Care
REPORTS TO: Director of Site Operations
LOCATION:Arleta, Ca
CLASSIFICATION: Exempt, Full Time
SALARY: $85,000 - $105,**
WORK SHIFT: Scheduled as needed
All positions require candidates to successfully pass a background check, LIVE scan and TB Test
*CALIFORNIA, LOS ANGELES COUNTY BASED*
Director of Recuperative Care
The Director of Recuperative Care serves as the senior operational leader for an assigned National Health Foundation (NHF) recuperative care program and is accountable for the overall performance, culture, compliance, financial stewardship, staffing, quality, and day-to-day operations of the facility.
NHF's Recuperative Care Program provides post-hospital and transitional care services to individuals experiencing homelessness who no longer require acute hospitalization but continue to need a safe and supportive environment in which to recover.
Services are delivered through a trauma-informed, harm-reduction, person-centered approach and include medical oversight, social services, behavioral health support, housing navigation, guest services, and connections to community resources.
The Director is responsible for ensuring successful 24/7/365 operations, appropriate staffing and leadership coverage, high-quality guest services, interdisciplinary coordination, employee performance, contractual and regulatory compliance, census and utilization goals, financial performance, safety, risk management, and strong stakeholder relationships.
The Director is expected to maintain a highly visible leadership presence, establish clear accountability throughout the facility, develop managers and supervisors, proactively address performance and operational concerns, and create a culture grounded in NHF's values,



professional boundaries, accountability, safety, collaboration, and radical hospitality.
The Director must demonstrate the ability to lead through complex employee, guest, operational, and community situations while exercising sound judgment and appropriately escalating significant matters to executive leadership and or People & Culture.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. PROGRAM LEADERSHIP & OPERATIONAL ACCOUNTABILITY
Serve as the senior operational leader for the assigned facility and assume overall accountability for site performance.
Ensure appropriate 24/7/365 staffing, supervisory, and leadership coverage.
Maintain a regular and visible presence throughout the facility and across shifts as operationally necessary.
Establish clear standards of accountability for managers, supervisors, leads, and frontline employees.
Develop, implement, evaluate, and continuously improve operational systems, procedures, and workflows.
Conduct regular leadership and operational meetings to review staffing, census, guest concerns, incidents, compliance, performance, and other priorities.
Ensure identified operational problems have documented owners, action plans, deadlines, and appropriate follow-up.
Identify operational risks and implement corrective strategies before concerns significantly impact guests, employees, contractual performance, or the organization.




Ensure appropriate emergency preparedness, business continuity, and incident-response procedures.
Maintain a safe, structured, organized, welcoming, and professional facility.
Keep the Managing Director and appropriate leadership informed of significant operational developments, risks, accomplishments, and areas requiring executive intervention.
Provide operational leadership coverage when necessary to ensure continuity of services.
2. PEOPLE LEADERSHIP & MANAGEMENT ACCOUNTABILITY
Directly supervise a 40+ staff of assigned managers, department leaders, supervisors, and other designated employees.
Effectively lead multiple departments and a substantial workforce within a 24/7 service environment.
Establish measurable performance expectations for direct reports and hold leaders accountable for results.
Conduct regular one-on-one meetings with direct reports and provide documented coaching, feedback, mentoring, and development.
Complete timely and meaningful performance evaluations.
Ensure managers appropriately supervise their teams rather than routinely escalating basic management responsibilities.
Develop managers' capabilities in communication, employee relations, scheduling, coaching, documentation, conflict resolution, performance management, and policy enforcement.
Establish succession and development plans for key leadership positions.
Address leadership performance deficiencies promptly and consistently.
Model professionalism, sound judgment, confidentiality, integrity, accountability, and respectful workplace behavior.
3. STAFFING, ATTENDANCE & WORKFORCE MANAGEMENT
Maintain staffing levels necessary to meet guest, contractual, safety, a

📌 Director Of Recuperative Care, Arleta, Ca (Nava)
🏢 National Health Foundation
📍 Nava