Pillar Srl is seeking a Head of Customer Success in Barcelona to lead and scale a CS team delivering value after signature, driving onboarding, adoption, renewals and upsell. The role focuses on retention, expansion and building a health-driven customer experience using AI-first approaches. The candidate will own renewal strategies, collaborate with Product and Engineering, and lead CS operations across multiple countries while reporting to the leadership team from our Barcelona hub.
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📌 Head Of Customer Success (Les)
🏢 Pillar
📍 Les
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