Job DescriptionPosition Title: Onboarding SpecialistPosition Reports To: Office ManagerPosition SummaryThe Onboarding Specialist works closely with our recruiters and field management team to ensure timely and thorough onboarding of new hires, rehires, and transfers.
Essential FunctionsSupports new hires as they complete employment application via a phone application or on the internetAssists Craft Professionals with translation via written and verbal ATS onboarding in both English and SpanishSupervises all onboarding Craft Professionals through the HASC, ISTC, and other clinics/training processes, ensuring craft professional retentionManages onboarding through completion, handles sensitive and confidential employee information ensuring superior customer serviceTroubleshoots and escalates (as necessary) onboarding issues as they ariseWorks closely and proactively with the HR Business Partners to review onboarding experiences and implement solutions to improve the onboarding processCompletes I-9 via HRIS systemProvides follow up for Craft Professional to ensure completion of clinic requirements and safety coursesProvides daily/weekly updates to hiring managers regarding the Craft Professional's complianceOther duties as assignedEducation & Experience1-4 years of experience onboarding candidates in the industrial and/or facilities maintenance sectorExperience working within ATS or HRIS systemsExperience with completing background checks via various web-based systemsKnowledge, Skills, And AbilitiesFamiliarity with qualifications for job sites i.registering candidates on the HASC, ISTC, and other industrial training councilsAbility to work collaboratively and build strong partnerships with management and field leadersProficiency in computers including Microsoft Office (Word, Excel, PowerPoint, etc.)Must work well in a team atmosphere and communicate effectively both verbally and writtenMust be comfortable adapting to different personalitiesMust have a professional attitude and possess the ability to exercise good judgment when problem-solvingAbility to work independently for day-to-day tasks to ensure onboarding goals and priorities are metAbility to effectively manage multiple projects, tasks, and prioritiesExcellent customer service skillsExcellent verbal and written communication skillsStrong attention to detail, accuracy, and time managementAbility to demonstrate self-motivation and ownership of assigned workWork Conditions/Physical DemandsRemaining in a stationary position, often standing, or sitting for prolonged periods.