Boats Group is the fastest-growing digital business in the recreational boating space.
We are a talented team of technologists, creatives, marketers, sales experts, and customer advocates who spend each day pushing the boundaries of technology to make buying, selling, and renting boats easy.
Every day, we work with a integral inventory of more than 500,000 boats.
Our Barcelona office is home to Boats Group's European team, creating a dynamic and international workplace where technology, marketplaces, and collaboration come together.
As part of our continued growth, we are strengthening our Sales team and looking for a Regional Sales Executive to join us in Barcelona, taking over the Rest of World (ROW) territory.
To support our growing international team, we are hiring an Internal Support Technician to join our Barcelona office and help keep our people, systems, and workplace technology running smoothly.
dependable Internal Support Technician
This is a junior role, but our Barcelona office operates in a genuinely complex technical environment.
You'll be the friendly first point of contact for colleagues experiencing IT issues, combining strong people skills, patience, warmth, and clear communication, with curiosity, resourcefulness, and a genuine drive to figure things out.
Acting as the first point of contact for everyday IT issues in our Barcelona office, handling straightforward requests and escalating more complex problems when needed.
Triaging and resolving first-line help-desk tickets, including password resets, connectivity, printer, hardware, and basic software issues, primarily in English.
Preparing, setting up, and configuring laptops, monitors, and peripherals for new hires, while helping keep our local equipment fleet organized and tracked.
Supporting onboarding and offboarding logistics,



including occasional high-volume days with multiple arrivals or departures.
Providing calm, patient, in-person and remote support to colleagues who may not be technical, explaining issues and solutions clearly and without jargon.
Helping keep the office running smoothly by supporting printers, meeting-room AV, Wi-Fi basics, and general workplace technology.
Supporting the Systems Engineer on larger IT projects and improvement initiatives, giving you the opportunity to expand your technical skill set.
Working independently to diagnose and resolve issues in our complex, multi-tool environment when the Systems Engineer or wider IT team isn't immediately available, using good judgment about what to solve yourself and what to eliminate.
in a help-desk, IT support, or customer-facing technical role.
You are comfortable working independently and using sound judgment when supporting a complex technical environment.
Windows and macOS
Google Workspace and/or Microsoft 365
.
You're comfortable troubleshooting everyday technical issues such as connectivity, printers, peripherals, and common software problems.
You are fluent in English and Spanish.
French is a plus.
Okta, Meraki, or similar IT platforms
.
An interest in basic scripting with Bash, Python, or PowerShell.
Relevant IT support certifications or coursework.
Is independent and self-reliant, comfortable making sound decisions without step-by-step supervision.
Has empathy and active listening skills, especially when supporting colleagues who are frustrated or under time pressure.
1 day per week, depending on periods of the year and seniority;
Extensive internal training and opportunities to grow your technical skills;
A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
Systems Engineer or other specialized IT role

📌 Help Desk Support Technician Junior IT (Barcelona)
🏢 Click&Boat
📍 Barcelona