Position Overview

We are currently looking for a committed and enthusiastic Change Manager to help our employees and teams navigate change successfully.

You will support the Global Change & Transformation Lead in delivering the organizational change management strategy across global Commercial transformation programs.

You will develop and apply standardized change tools templates playbooks and communication content and provide hands-on change support to markets ensuring that commercial and service teams adopt standardized processes systems and ways of working in a sustainable manner that delivers measurable business value.

The role offers the opportunity to work closely with transformation teams HR Communications and business stakeholders while combining structured change management with engaging communication workshop facilitation and creative approaches to change adoption.

What you will do

- Shape and drive the CCO change strategy and roadmap across major transformation initiatives including SAP S/4HANA AI and effectiveness improvements ensuring coordinated execution business readiness and realization of the intended value.
- Develop and maintain standardized change tools templates and playbooks ensuring they are practical scalable and consistently applied across programs and markets.
- Facilitate local change workshops breakout sessions and other interactive formats supporting markets in planning and delivering adoption activities.
- Conduct change impact and readiness assessments maintain country adoption dashboards monitor KPIs and escalate risks and resistance.
- Create reusable change content aligned with the global CCO change story including executive and employee communications presentations FAQs learning nuggets and visual materials.
- Use tools such as Canva PowerPoint video or animation platforms and AI-enabled solutions to create engaging and effective change communication.




- Partner with Communications HR and local leadership to deliver clear and consistent messaging and support managers in addressing resistance.
- Collaborate with Learning and Development teams on role-based training and post-launch adoption activities.
- Provide hands-on support during critical phases including cutover go-live and hypercare to ensure a smooth transition to business-as-usual operations.
- Introduce new ideas for communicating change engaging employees and strengthening adoption.

What we require

- 3-5 years of experience in change management or project delivery within a complex corporate or consulting environment ideally with exposure to large-scale ERP or CRM transformations.
- Hands-on experience with change management methodologies such as Prosci or ADKAR impact and readiness assessments communication and training coordination.
- Background in supporting commercial process transformations such as Sales Service or Order-to-Cash.
- Experience facilitating and moderating workshops and supporting local teams ideally within a hub-and-spoke or matrix organization.
- Strong communication and stakeholder-management skills with the ability to influence at different organizational levels.
- Ability to translate complex transformation topics into clear presentations communications and engaging workshop formats.
- A structured and process-oriented approach combined with creativity curiosity and the confidence to introduce new ideas.
- Experience using Canva PowerPoint or similar tools to create professional presentations and visual communication materials.




- Interest in AI enablement and the practical use of AI tools in change management communication or employee engagement.
- A pragmatic business-oriented and focused on measurable outcomes.
- Bachelors degree in Business Administration Organizational Psychology Educational Management Information Systems Sociology or a related field.
- Fluency in English.

What we prefer

- Certification in Organizational Change Management such as Prosci CCMP/ACMP or an equivalent qualification is preferred.
- Previous involvement in international transformation programs.
- German language skills.

What we offer

- 28-30 days vacation to rest and recharge (in accordance with the hours set out in the collective agreement and applicable public holidays)
- Annual bonus on company results.
- Private health insurance to support your wellbeing
- Versátil remuneration
- Flexible working hours
- 3 days/ week office in Las Tablas (Madrid)
- Access to 15000 LinkedIn Learning courses for continuous growth and development.

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management as a leading global provider in the access solutions market for schools banks airports hospitals hotels and many more we enable seamless movement within secure safe and sustainable places. With over 160 years of experience and a focus on excellence and innovation we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba you are encouraged to take initiative develop your skills and build your career alongside 16000 experts worldwide who are setting industry standards every day.

Work in a place where you matter apply now!

At dormakaba we are proud to be an equal opportunity employer. We are firmly committed to creating a diverse and inclusive work environment where all individuals are treated with respect and dignity. We actively promote equal employment opportunities.

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Required Experience:

Manager

📌 Change Manager (Madrid)
🏢 Dormakaba
📍 Madrid