Our Group Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 400 employees (with more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 6 countries (Italy, Spain, France, Portugal, UK, and Bulgaria).Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments. Purpose of the role End-to-end management of a residential rental asset, run as an autonomous business unit, with direct responsibility for the resident experience, asset profitability and day-to-day operations. Build an attractive, safe and efficient residential community.Key Responsibilities Manage the full operation of the residential assetLead the onsite team to a high standard of serviceOversee tenant management (move-ins, move-outs, renewals, inspections, issues)Ensure compliance with internal policies,



legal regulations and quality standardsCoordinate preventive and corrective maintenanceDrive resident satisfaction and retentionWork with Marketing and Sales on leasing, campaigns and pricingManage annual budgets and reporting for owners/investorsEnsure Health & Safety complianceRequired skills and or qualifications Experience managing residential rental and hospitality assets: hands-on experience managing residential rental assets (BTR, PBSA or similar) or hospitalityExperience in operations, teams and P&L;: has simultaneously managed day-to-day operations, a team and financial results (P&L;)Tourism regulations: practical knowledge of tourism regulationsTeam and supplier leadership: experience leading an onsite team and coordinating external suppliersBudgeting and reporting: ability to prepare and track annual budgets and produce financial reporting.Strong service orientation and focus on the resident experienceLeadership and team managementOrganisation and prioritisation in operational environmentsExcellent communication skillsAbility to make decisions and work autonomouslyFlexibility and adaptabilityTerms & CompensationFull-timeGross base annual salary: EUR 40,000 - 45,000Annual target incentive: 10% of base annual salaryDisclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria. ---- By submitting your application, you confirm that you have read our Privacy Policy, which you can find here: Privacy Policy.

📌 Building & Community Manager - Madrid
🏢 Joivy
📍 Madrid