Ignite in Villamayor, Salamanca, seeks a dynamic bilingual Team Leader to oversee a 24/7 medical assistance contact center. You will mentor agents, monitor KPIs, and ensure exceptional service standards across international partnerships.
You will manage real-time operations, coordinate with integral clients, and lead performance reviews while maintaining a strict on-site presence. Fluency in Spanish and English is required.
📌 Bilingual Team Leader (Madrid)
🏢 Ignite
📍 Madrid
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