Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. You are a passionate Brand Ambassador and a business leader/partner, who conveys the Brand philosophy and values to the Store team and to the final Client.
You hold yourself accountable for achieving a successful Department performance, supporting and implementing all activities to achieve the targets.
You guarantee excellence in Client experience, by being present on the sales floor and leading by example to placing the Client above all.
You are a motivating and inspiring manager, you coach and work closely with your team to achieve their sales target, maximizing all the commercial opportunities.
Leading the Business
Drive your Department Team to exceed Financial targets and maximize sales performances and contribution to support the success of the entire store
Support the Store Manager to develop and implement business plans, through the analysis of the department’s performances and proposal of relevant actiıon plans
Foster the Omni Channel awareness among the team,



as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives
Guarantee an excellent Client satisfaction and the highest level of Client service through the execution of the “Brand Selling Ceremony”
Encourage the exchange of information within the team and proactively develop morning briefing on specific topics
Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates
Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Store Manager in order to define the correct development processes
Actively support the Store Manager in mapping the market for any researches they may have
Store Care
Support synergy and cooperation between front and back of house
Support enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office
Provıde feedback and suggestions concerning department needs firstly to the the Store Manager, and if necessary with the Visual Merchandising and the Retail Merchandising departments

📌 Division Manager (Madrid)
🏢 Prada Group
📍 Madrid